Overview

This article describes how to register for SunDAT Web.


TABLE OF CONTENTS

  • Step by Step Guide
  • Troubleshooting


Step by Step Guide

1. Access SunDAT Web and click on the Sign Up button the right top corner



2. A new window opens. Sign up for SunDAT Web by filling in your first and last name, email address, password, and define whether you are signing up as a company or individual. Then click on the Register button in the right bottom corner.



Thank you for registering with SunDAT Web!


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Troubleshooting

Error message: NETWORK ERROR

  • If you are on a VPN, disconnect and try to reinstall.
  • Contact your IT administrator and ask them to:

Ensure that the URLs below are “safe-listed” within your organization’s internet policy.
High Priority/Critical URLs
https://sundat.ftcsolar.com/*
https://sundat.ftcsolar.com:2448/*
Required by not Critical
https://maps.googleapis.com/maps/api/*
https://fonts.googleapis.com/*
https://developer.nrel.gov/api/*
https://earthquake.usgs.gov/designmaps/*
https://design.medeek.com/resources/*
https://freegeoip.net/json/*


If you are still experiencing issues after applying these solutions, please contact SunDAT Web Support


Error message:  COULD NOT SETUP THE API KEY

  • Clear the cache (Google Chrome)
    1. Right click and select Inspect
    2. Scroll to the Application tab
    3. Look for https://sundat.io under Local Storage
    4. Right click on https://sundat.io and select 'Clear' to clear the cache
    5. Close the inspect window and try to log in