Overview: This policy applies to the payment for future purchases and renewals of SunDAT Web and SunDAT Desktop subscriptions.


Payment termsPayment is due at the time of purchase/renewal of a SunDAT subscription.  


Forms of payment: We accept the following: Visa, Mastercard, American Express, Discover, and PayPal. We will only accept paying by invoice if you purchase/renew ten (10) or more SunDAT subscriptions. 


Renewal: All subscriptions are automatically renewed with the form of payment on file, either monthly or yearly depending on the subscription purchased. To prevent your subscription from being renewed, a cancellation request must be made. Please see the cancellation section for more information.


Declined paymentsFor all declined payments, your SunDAT subscription will be placed on hold until payment has been received.  


Cancellation: Cancellation requests can be made in your account management on SunDAT Web or by submitting a ticket on our Support portal.   


Refund: All sales of monthly subscription are final and no refund will be provided. To prevent renewal and cancel your subscription, please see the cancellation section in this policy. For sales of yearly subscriptions, refunds will be provided at prorated amount, within 9 months of your yearly subscription. After that, no refunds will be provided. See the following schedules for the prorated amount:

  • Schedule: Refund for Global Customers
  • Schedule: Refund for India Customers

 

Schedule: Refund for Global Customers

Cancellation of subscription

Refund for SunDAT Web Premium

Refund for SunDAT Desktop Pro

Refund for SunDAT Desktop Standard

Within 1 month

USD 1,800

USD 2,070

USD 1,620

Within 2 months

USD 1,600

USD 1,840

USD 1,440

Within 3 months

USD 1,400

USD 1,610

USD 1,260

Within 4 months

USD 1,200

USD 1,380

USD 1,080

Within 5 months

USD 1,000

USD 1,150

USD 900

Within 6 months

USD 800

USD 920

USD 720

Within 7 months

USD 600

USD 690

USD 540

Within 8 months

USD 400

USD 460

USD 360

Within 9 months

USD 200

USD 230

USD 180

Within 10 Months

No refund provided

No refund provided

No refund provided

Within 11 Months

No refund provided

No refund provided

No refund provided

Within 12 Months

No refund provided

No refund provided

No refund provided

 

 

Schedule: Refund for India Customers

Cancellation of subscription

Refund for SunDAT Web Premium

Refund for SunDAT Desktop Pro

Refund for SunDAT Desktop Standard

Within 1 month

INR 130,500

INR 135,000

INR 90,000

Within 2 months

INR 116,000

INR 120,000

INR 80,000

Within 3 months

INR 101,500

INR 105,000

INR 70,000

Within 4 months

INR 87,000

INR 90,000

INR 60,000

Within 5 months

INR 72,500

INR 75,000

INR 50,000

Within 6 months

INR 58,000

INR 60,000

INR 40,000

Within 7 months

INR 43,500

INR 45,000

INR 30,000

Within 8 months

INR 29,000 

INR 30,000

INR 20,000

Within 9 months

INR 14,500 

INR 15,000

INR 10,000

Within 10 Months

No refund provided

No refund provided

No refund provided

Within 11 Months

No refund provided

No refund provided

No refund provided

Within 12 Months

No refund provided

No refund provided

No refund provided



For questions about your subscription, please contact SunDAT Web Support.


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