Overview: This policy applies to the payment for future purchases and renewals of SunDAT Web.
Payment terms: Payment is due at the time of purchase/renewal of a SunDAT Web subscription.
Forms of payment: We accept the following: Visa, Mastercard, American Express, Discover, and PayPal. We will only accept paying by invoice if you purchase/renew ten (10) or more SunDAT subscriptions.
Renewal: All subscriptions are automatically renewed with the form of payment on file, either monthly or yearly depending on the subscription purchased. To prevent your subscription from being renewed, a cancellation request must be made. Please see the cancellation section for more information.
Declined payments: For all declined payments, your SunDAT subscription will be placed on hold until payment has been received.
Cancellation: Cancellation requests can be made in your account management on SunDAT Web or by submitting a ticket on our Support portal.
Refund: All sales of monthly subscription and those paid via invoicing are final and no refund will be provided. To prevent renewal and cancel your subscription, please see the cancellation section in this policy. For sales of yearly subscriptions, refunds will be provided at prorated amount, within 9 months of your yearly subscription. After that, no refunds will be provided. See the following schedule for the prorated amount:
Refund Schedule
Cancellation of subscription | Refund for SunDAT Web Premium | Refund for SunDAT Web Premium (India Only) |
Within 1 month | USD 1,800 | INR 130,500 |
Within 2 months | USD 1,600 | INR 116,000 |
Within 3 months | USD 1,400 | INR 101,500 |
Within 4 months | USD 1,200 | INR 87,000 |
Within 5 months | USD 1,000 | INR 72,500 |
Within 6 months | USD 800 | INR 58,000 |
Within 7 months | USD 600 | INR 43,500 |
Within 8 months | USD 400 | INR 29,000 |
Within 9 months | USD 200 | INR 14,500 |
Within 10 Months | No refund provided | No refund provided |
Within 11 Months | No refund provided | No refund provided |
Within 12 Months | No refund provided | No refund provided |
For questions about your subscription, please contact SunDAT Web Support.